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Términos y condiciones

TERMS OF SERVICE

 

GENERAL TERMS AND CONDITIONS OF SALE – PRODUCTS

 

Pre-contractual Information

 

The website [https://wewearlemons.com/](https://wewearlemons.com/) is owned by **WE WEAR LEMONS** with tax ID (CIF) 45793873E and registered office at Avenida de la Constitución 94, Barcelona.

 

These General Terms and Conditions of Sale govern the distance-selling relationship between **WE WEAR LEMONS SL** and the user or customer, in accordance with current legislation, in particular: Law 7/1998 of April 13 on General Contracting Conditions; Law 3/2014 of March 27 amending the consolidated text of the General Law for the Defense of Consumers and Users; Organic Law 3/2018 of December 5 on Personal Data Protection and Guarantee of Digital Rights; the General Data Protection Regulation (EU) 2016/679; Law 7/1996 of January 15 on Retail Trade Regulation; and Law 34/2002 of July 11 on Information Society Services and Electronic Commerce.

 

WE WEAR LEMONS SL reserves the right to make any modifications it deems appropriate, without prior notice, to these General Terms and Conditions. Such modifications may be made through its websites by any legally admissible means and shall be binding for as long as they are published on the site until validly replaced by subsequent ones. Notwithstanding the foregoing, WE WEAR LEMONS SL reserves the right, in certain cases, to apply Specific Contracting Conditions in preference to these General Terms and Conditions when it deems appropriate, announcing them in due time and form.

 

The purpose of the website is the marketing of clothing and accessories.

 

The duration of the contract will be linked to delivery of the product, without prejudice to the right of withdrawal.

 

As a user or customer, you expressly declare that you know, understand, and accept the terms of use and these General Terms and Conditions of Sale. You also declare that you are of legal age and have the legal capacity and authority necessary to access the websites of WE WEAR LEMONS SL and to contract through them.

 

The European Commission provides an online dispute resolution platform, available at the following link:

[https://ec.europa.eu/consumers/odr/](https://ec.europa.eu/consumers/odr/)

 

If you wish to purchase our products, please go to the corresponding section of our online store.

 

You may register as a website user to make online purchases in the corresponding section of the site. In accordance with applicable data-protection regulations, WE WEAR LEMONS SL informs you that the personal data collected during the registration process and subsequent purchase will be incorporated into processing systems owned by WE WEAR LEMONS SL for the purpose of processing your actions and managing those subsequently derived from them.

 

Your data will be retained for the period strictly necessary to fulfill the above purpose, unless other retention periods are legally required.

 

The legal basis for processing your data is the proper performance of the contract between the parties and your consent.

 

In accordance with the rights granted to you by current data-protection regulations, you may exercise your rights of access, rectification, restriction of processing, erasure, portability, and objection to the processing of your personal data, as well as revoke your consent to such processing, by sending your request to the postal address indicated above or to **[wewearlemons@gmail.com](mailto:wewearlemons@gmail.com)**. You may also contact the competent Supervisory Authority to file any complaint you deem appropriate.

 

During the purchase process, you must identify yourself with your username and password. This data will not be made public. You are responsible for treating the identity and password obtained during registration as a customer confidentially and responsibly, and you may not disclose them to other users. You may modify your registered data on the website at any time in your customer area. In this same section, you will have access to a history of your orders. This is for consultation only. However, certain procedures—such as deleting records you no longer consider necessary to view—are permitted.

 

At the end of the purchase process, you will receive confirmation by email. You must provide a valid email address during the purchase process. If you do not receive confirmation within 24 hours after completing your order, please contact WE WEAR LEMONS SL at **[wewearlemons@gmail.com](mailto:wewearlemons@gmail.com)**.

 

All website content is available in English, Spanish, Portuguese, Italian, and German.

 

When you receive the product at the delivery address you indicated, an invoice or a copy of the order will also be included.

 

### Offer and Validity

 

In the case of a product on offer, the price and validity of the offer will always be indicated along with its basic characteristics.

 

In compliance with current regulations, WE WEAR LEMONS SL provides information on all items for sale, including their characteristics and prices. However, WE WEAR LEMONS SL reserves the right to withdraw, replace, or change the products offered through its website simply by changing the content of the site. Thus, the products offered at any given time by the website will be governed by the General Terms and Conditions of Sale in force in each case. Likewise, the company may cease to provide access to the aforementioned products at any time and without prior notice.

 

### Basic Characteristics of the Products

 

The products offered in our online store include a photograph and the basic characteristics of the products, which is the information provided by the manufacturer. The color of the product as shown in the photograph is not binding. The product color is identified in its characteristics.

 

### Warranties

 

All products offered on the website are covered by the supplier’s sales warranty. WE WEAR LEMONS SL offers an after-sales service that customers may use during the warranty period by contacting the WE WEAR LEMONS SL establishment, the after-sales service via email sent to **[wewearlemons@gmail.com](mailto:wewearlemons@gmail.com)**, or the points established by the supplier.

 

### Prices

 

All products show the sales price in Euros and include Value Added Tax (VAT).

 

If any other tax applies, it will also be indicated (IGIC – Canary Islands General Indirect Tax – or IPSI – Production, Services, and Import Tax for Ceuta and Melilla).

 

### Shipping and Transportation Costs

 

WE WEAR LEMONS SL ships orders charging a fee of €3.90 within Spain, €8.90 within Europe, and €12 for international destinations as shipping costs.

 

For orders over €100, shipping within Spain will be free of charge.

 

### Payment Methods

 

You may pay for your order using any of the following methods. You must indicate which one you choose during the purchase process:

 

**VISA or MASTERCARD credit card**

 

All operations involving the transmission of personal or banking data are carried out in a secure environment on a server based on standard SSL (Secure Sockets Layer) security technology. All information you send us is encrypted for its transit across the Web.

 

In addition, your credit card data is entered directly on the bank’s website, in the bank’s POS (Point of Sale Terminal), and is neither entered nor stored on any WE WEAR LEMONS SL server.

 

In addition, your credit card data is entered directly on the bank’s website, in the Virtual POS (Redsys), and is neither entered nor stored on any WE WEAR LEMONS SL server. At the time of payment, you will connect directly to the Redsys electronic payment platform: [https://sis.redsys.es/sis/realizarPago](https://sis.redsys.es/sis/realizarPago).

More information: [http://www.redsys.com/](http://www.redsys.com/)

 

Additionally, your credit card data is entered directly on the bank’s website, in the Virtual POS (Stripe), and is neither entered nor stored on any WE WEAR LEMONS SL server. At the time of payment, you will connect directly to the Stripe electronic payment platform.

More information: [https://www.stripe.com](https://www.stripe.com)

 

When paying with VISA or MASTERCARD, you will always be asked for the following information: card number, expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD, which provides an additional guarantee for transaction security.

 

This payment method is valid only on the website.

 

When the amount of a purchase has been charged fraudulently or improperly using a payment card number, the cardholder may demand the immediate cancellation of the charge. In such case, the corresponding debit and credit entries will be made as soon as possible in the accounts of the provider and the cardholder.

 

However, if the purchase was actually made by the cardholder and the request for a refund was not the result of exercising the right of withdrawal and, therefore, the cardholder has improperly demanded the cancellation of the charge, the cardholder will be liable to WE WEAR LEMONS SL for compensation for damages caused as a result of the cancellation.

 

Currency-exchange expenses and bank fees will be borne by the customer.

 

**Direct Debit**

 

If you are already a customer and this is not your first purchase, you can select this payment option and WE WEAR LEMONS SL will charge the amount to the account number you have provided for this purpose.

 

PayPal

A secure and easy-to-use service for making payments over the Internet. The PayPal network uses the existing financial infrastructure of bank accounts and credit cards to create a global, real-time payment solution. PayPal offers a service designed especially for those who are not satisfied with traditional payment mechanisms.

More information: [http://www.paypal.com/](http://www.paypal.com/)

 

Bizum

A fast and simple service through which you can send and receive money via your bank’s app. The money arrives in your account immediately and securely.

More information on Bizum: [https://bizum.es/politica-de-privacidad/](https://bizum.es/politica-de-privacidad/)

 

Service Provision

 

Delivery times may vary depending on the garment purchased. An estimated delivery date will be provided at the end of the purchase process.

 

The availability of the products offered by WE WEAR LEMONS SL may vary depending on customer demand. Although WE WEAR LEMONS SL updates stock periodically, the product requested by the customer may be out of stock at that time. If it is not possible to supply the product due to lack of availability, WE WEAR LEMONS SL will notify the customer by email as soon as it becomes aware of this situation. In no case will the period for sending this notice exceed a maximum of 30 days. WE WEAR LEMONS SL may offer two options: supply the customer with a product of similar characteristics or higher quality at the same price or—subject to justified causes that can be evidenced by WE WEAR LEMONS SL—refund the amounts paid for the canceled order within the same period.

 

Returns

 

The customer must return or deliver the product directly to WE WEAR LEMONS SL via the corresponding link, and in any case within a maximum period of **thirty calendar days** from the date of purchase. The deadline for returns will be deemed met if the customer returns the product before the deadline expires.

 

The customer will bear the cost of the return.

 

Refunds

 

Amounts paid by the customer will be refunded using the same payment method used by the customer, unless otherwise agreed.

 

WE WEAR LEMONS SL will refund the amounts paid by the customer within **30 calendar days** from the date of receipt of the right of withdrawal.

 

Return of Defective Products

 

If the product is not in good condition for reasons not attributable to the customer, the customer will be entitled to return the product, informing WE WEAR LEMONS SL of the reason for the return by any of the means provided in these contracting conditions, at no cost to the customer. Returns made for defective or damaged products will not be considered an exercise of the right of withdrawal.

 

WE WEAR LEMONS SL undertakes to cover the cost of the return and to replace the product with a new one under the terms accepted at the time of sale.

 

If the customer wishes to submit a claim, it may be sent to **[wewearlemons@gmail.com](mailto:wewearlemons@gmail.com)**.

 

Jurisdiction

 

WE WEAR LEMONS SL also reserves the right to bring any civil or criminal actions it deems appropriate for the improper use of its website and contents or for non-compliance with these conditions.

 

The relationship between the user and the provider shall be governed by the current and applicable regulations in Spain. In case of disagreement between the parties, they may submit their conflicts to arbitration or go to ordinary jurisdiction, in accordance with the applicable rules on judicial competence. WE WEAR LEMONS SL has its registered office in **Madrid, Spain**.

 

Applicable Law and Jurisdiction

 

This Legal Notice is governed by Spanish law. Therefore, any dispute relating to the interpretation of the terms and conditions contained herein and any other issue related to the products and services provided on the Website will be resolved in accordance with the applicable Spanish legislation.

 

Online dispute resolution pursuant to Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform, available at: [https://ec.europa.eu/consumers/odr/](https://ec.europa.eu/consumers/odr/)

 

In the event of any dispute arising from the use of the services provided on this Website, the parties, expressly waiving any other jurisdiction that may correspond to them, submit to the courts and tribunals of the user’s domicile, provided it is located within Spanish territory.

 

SMS Marketing

 

By opting in to SMS marketing from We Wear Lemons SL at checkout and initiating a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned-payment reminders), text marketing offers, and transactional text messages, including our review requests, even if your mobile number is registered on any “Do Not Call” list. Message frequency varies. Consent is not a condition of purchase. If at any time you decide to stop receiving marketing texts and notifications, simply follow the unsubscribe link provided in any of our SMS messages. Other alternative unsubscribe methods, such as using third-party apps, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging that your mobile carrier may apply, including message and data rates. If you have any questions, you can contact us at **[wewearlemons@gmail.com](mailto:wewearlemons@gmail.com)** for more information.

 

We value your privacy and the information you consent to share in connection with our SMS marketing service. We use this information to send you text notifications (about your order, including abandoned-cart reminders), text marketing offers, and transactional messages, including review requests from us. Consent and opt-in data will not be shared with third parties except with our messaging partners for the purpose of enabling and operating our text-messaging program.

 

Our website uses cookies to track the items you add to your shopping cart, including when you have abandoned checkout. This information is used to determine when to send cart-reminder SMS messages.

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